Question 1

What documents are required to get a gold loan in India?

Accepted Answer

To get a gold loan in India, you need identity proofs such as an Aadhaar card, a Passport, a Driving Licence, or Voter ID, and an address proof such as utility bills, ration card, or rental agreement.
For a higher loan amount above 5 Lacs, a PAN card copy may also be required. Other documents include a completed application form and your bank statement.

Question 2

Is my gold safe & secure?

Accepted Answer

Yes, when you pledge your gold with a trusted lender like Manappuram Finance Ltd., it is stored with maximum safety. From secure storage vaults with alarm systems, motion sensors, and restricted access to insurance protection and 24/7 surveillance, your gold is in safe hands when you choose us.
Manappuram Finance Ltd. also adheres to the strict RBI rules for NBFCs to ensure your gold is handled and stored properly.

Question 3

How to pay the Manappuram gold loan repayment online?

Accepted Answer

You can pay your Manappuram Finance Ltd. gold loan online using the Customer eService Portal or mobile app ( OGL App ) using a debit card or via net banking, mobile wallet, or UPI. Please note that credit card payments are not accepted on Manappuram’s platform.

Question 4

How to shift an existing gold loan from any bank/NBFC/Other Financial institutions to Manappuram?

Accepted Answer

Check your eligibility and gather the necessary documents, such as ID, address proof, and an old loan statement.
● Once done, apply for the transfer process by visiting the nearest branch and get your gold verified to determine the new loan amount.
● 	After accepting the new loan amount, repay the old loan to complete the transfer.
Remember to sign the new loan agreement to complete the transfer.

Question 5

Do I need a bank account to open a gold loan?

Accepted Answer

For most lenders, a bank account is mandatory. However, for lenders like Manappuram Finance Ltd., upto a loan amount of Rs.19,500/- you can get a gold loan even if you do not have an active bank account, but it is highly recommended to have one, for the following reasons -
● Safer and faster disbursals as the loan amount is directly credited.
● No threshold on loan amount.
● Online applications are only permitted for individuals with a bank account.

Question 6

What is the customer care number of Manappuram Finance?

Accepted Answer

You can contact Manappuram Finance Limited for gold loan-related help through these numbers:
● 	Toll-Free: 1800-420-22-33
● 	Mr. Guhan D: 0487 3050238
● 	Mr. Sunil B S: 0487 3050112
● 	Mr. Yogeesha P: 0487 3050272
You can also email crm@Manappuram.com or write to: Customer Services Cell, Manappuram House, P.O. Valapad, Thrissur District, Kerala, Pin 680 567.

Question 7

Can I pay a Manappuram gold loan through a credit card?

Accepted Answer

No, you cannot pay your Manappuram Finance Ltd. gold loan using a credit card. To make your gold loan payments, you can use other payment options such as debit cards, mobile apps or wallets, UPI, or any net bankin

Question 8

How long does it take to get a gold loan in Manappuram?

Accepted Answer

Getting a gold loan from Manappuram Finance Limited is a quick process, provided you meet the eligibility criteria and have the required documents ready. Once you are ready, you can apply both online and offline, get your gold evaluated, and submit your documents to get an approval in very short time with instant fund disbursal.

Question 9

How many branches does Manappuram have?

Accepted Answer

Manappuram Finance Limited has a strong presence in India with over 5,000 branches, including its subsidiaries. These are present across 28 states and Union Territories, making it easier for people across the country to benefit from the various services.

Question 10

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